Shipping Policy
Shipping Policy
Thank you for shopping with us! We want to make sure your order arrives safely and on time. Please read our shipping policy below.
Order Processing
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Times
Once dispatched, orders typically arrive within 7–12 business days, depending on your location. Please note that international shipping times may vary due to customs clearance and local postal services.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our pricing.
Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by customs, weather conditions, or other circumstances outside of our control.
Lost or Missing Packages
If your order hasn't arrived within 15 business days of dispatch, please contact us at [your email] and we will investigate and resolve the issue as quickly as possible.
If you have any questions about your order, feel free to reach out to our support team. We're happy to help!